GENERAL TERMS AND CONDITIONS

PRODUCT DESCRIPTIONS, SPECIFICATIONS & SUITABILITY

All images, descriptions and measurements contained on the website is published for general guidance only and no warranty or guarantee of any sort is to be implied by such publication nor is such information to form part of any contract.

Eλm ceramics reserve the right to change specifications or prices or delete any item from our website or other sales literature without prior notice.

 

AVAILABILITY & DELIVERY

Any time or date for delivery is given in good faith but it is an estimate only, are not guaranteed and we shall not be liable for the consequences of any delay, however caused. Neither the time of despatch nor of delivery shall be of the essence. We do our best to ensure availability of all products and endeavour to despatch all parts within the quoted time.

 

EXPORT ORDERS

All orders exported outside the UK will incur local taxes and possibly tariffs and import charges. Such charges are outside of our control and the buyer will be responsible to cover. Any import taxes, tariffs, expenses or charges are the responsibility of the consignee. All the products are made in the UK and should not be subject to import taxes for EU exports.

Any consignment or order returned or destroyed due to non-payment of taxes and duties (or any import expenses) by the customer or consignee WILL NOT BE ELIGIBLE FOR REFUND.

 

CARD PAYMENTS, SECUTIRY & PRIVACY

We accept most major credit cards and for off-line purchases will accept Bank transfers. Exchange rates around the world do vary all the time so payments made must always be in UK pounds Sterling.

We can assure you that we do not pass on or use your personal information with any third parties, companies and marketing organisations. All the details required are needed for no other reason than to fully process your order.

For deliveries and international orders, your telephone number and email may be forwarded on to our couriers, to ensure receipt of your goods.